Tangerine Life Insurance has solidified its standing as a reliable life insurance provider in Nigeria, reporting a record claims performance in 2025. The company disclosed that it paid a total of ₦9.1 billion in claims during 2025, marking a substantial increase from the ₦5.6 billion disbursed in 2024.
This performance aligns with the company's GCR national scale financial strength rating of A-(NG), which has a Positive outlook. The growth reflects Tangerine Life’s expanding customer base, increasing premium portfolio, and consistent commitment to timely and efficient claims processing.
According to its financial performance figures, Tangerine Life generated over ₦15.7 billion in gross premiums in 2025. This represents nearly a 40 percent increase from the over ₦11 billion recorded in 2024. Claims payout also saw a remarkable growth of over 60 percent within the same period, underscoring the company's dedication to policyholders.
A detailed breakdown of the company’s performance by portfolio shows significant activity. The Group Life portfolio contributed over ₦9 billion in premiums in 2025, with claims payouts totaling over ₦4 billion. In 2024, Group Life recorded ₦7.2 billion in premiums and paid ₦3.3 billion in claims.
The Credit Life portfolio generated more than ₦300 million in premiums and paid out over ₦100 million in claims for 2025. This compares to ₦235 million in premiums and ₦47 million in claims paid in 2024. The Retail Life portfolio posted ₦6.0 billion in premiums with claims settlements amounting to ₦4.5 billion in 2025, up from ₦3.8 billion in premiums and ₦2.3 billion in claims settled in 2024.
These figures not only demonstrate business growth but also increasing customer confidence in Tangerine Life’s ability to fulfill its promises. While many policyholders often voice concerns over delayed claims processing in the insurance industry, Tangerine Life continues to differentiate itself with a customer-centric claims experience.
A key selling point for the company is its industry-leading claims turnaround time. Tangerine Life states that valid claims are settled within 24 hours or less, providing swift financial support without prolonged delays. This fast and seamless process has become synonymous with the brand’s “sweet claims experience,” a promise reinforced through efficient service delivery and customer engagement.
Tangerine Life’s growing claims profile highlights its financial strength and operational stability within Nigeria’s regulated life insurance market. The company continues to expand across its Group Life, Credit Life, and Retail Life segments. The consistent increase in claims settlement further positions Tangerine Life as a dependable partner for both corporate organizations and individual policyholders seeking financial protection and peace of mind.
By prioritizing transparency, reliability, and speed, Tangerine Life continues to deepen trust within Nigeria’s insurance landscape. Its 2025 performance not only underscores its rapid growth trajectory but also reinforces a clear message to customers: when life happens, Tangerine Life shows up.
MD/CEO Kehinde Borisade stated, “Behind every naira we paid in 2025 is a person who needed us, and we were there to provide cover for all that mattered. That is what Tangerine Life is built for.”
To learn more about Tangerine Life’s insurance products or to speak with an advisor, visit life.tangerine.africa or follow them on LinkedIn, Instagram, and X @TangerineAfrica.
